Here is the table of the description of the Keeper’s status indicator,

LED status

Description
Blue constant Local network connection is normal
Blue flashing Keeper attempts connecting to Wi-Fi router
Orange constant Keeper is starting
Orange flashing 1. Keeper attempts connecting to other device or sensor
2. The Keeper is updating its firmware.
※ Do Not power off the Keeper while it’s upgrading its firmware.
Red constant  

Status, the local network is currently disconnected:

  1. Please check the Wi-Fi connection
  2. Please reconnect Wi-Fi connection
  3. Please try to connect network with the Ethernet cable
  4. Please reboot the Wi-Fi router
  5. Please reboot the Keeper – S1 gateway
Blue & Red Please check the followings if both indicator appears simultaneously,

  1. Please check the internet connection of the Wi-Fi router
  2. Please reboot the Wi-Fi router

※ If you have discovered any indicators without mentioned above, please contact us by ✉：support@simpnic.com